Practical, efficient, and eco-friendly, Ninebot electric scooters have established themselves as benchmarks in urban mobility (notably the F3 Pro, ZT3 Pro models, etc.). To get the most out of them, the Ninebot by Segway mobile app is a real must-have. It allows you to connect your electric scooter, customize its settings, monitor its status, and even enhance its safety. In this article, Weebot shows you how to set up your Ninebot electric scooter via smartphone.
Why has the Ninebot app become essential?
Today, almost all electric scooter brands have their own mobile app. It provides access to useful features, such as trip tracking or remote locking. So, we will review what the Ninebot by Segway application specifically offers, and why it stands out.
A key step to unlock your electric scooter
From the first use, it is impossible to avoid the Segway-Ninebot app: it is essential to activate your scooter. Without it, the device remains limited to 25 km/h, or even 4 or 5 km/h depending on the models. You therefore need to follow a small tutorial (with a safety video) to access all the functions. The app also allows you to officially register your vehicle, activate the manufacturer's warranty, and benefit from future updates. In short, an essential step to start safely, in compliance with the manufacturer's instructions.
An app that serves as a cockpit
Once the scooter is activated, the app becomes your true control center. The interface is intuitive, accessible to both beginners and regular users. You can track speed, battery life, mileage, or battery status in real time. And on the safety side, you have access to practical options like remote locking or alerts in case of suspicious movement.
Steps to connect and activate your electric scooter
The Ninebot by Segway app offers plenty of features, but first of all, you need to connect it to your scooter. Don't worry, the steps are easy to follow. We'll guide you step by step to successfully pair without stress. Let's go!
Bluetooth connection and geolocation
Once the app is installed, remember to enable Bluetooth and location services on your smartphone. This allows the app to detect your scooter nearby. Then, open the app and click on "Search for a vehicle." Your model should appear on the screen. Select it to start pairing. On some models, scanning the QR code on the stem may be required to complete this step.
Pairing validation
As soon as the pairing is started, follow the instructions displayed on the screen. You will often need to press the brake and the accelerator simultaneously to complete the connection. Then, you will have to watch a short safety video. Until it is finished, the scooter remains limited and emits a beep. Once the video is validated, the speed is unlocked and the beep stops.
Settings and customization via the Ninebot app
Thanks to the Ninebot By Segway app, you can customize your riding experience: choose the driving mode, activate a speed limiter, rename the vehicle, adjust the brightness, etc. The possibilities are numerous and you can access them directly from your smartphone.
Driving modes: Eco, Standard, Sport
In the Segway-Ninebot app, you can choose between three driving modes designed for different styles. Eco mode limits speed to save battery, perfect for beginners or city riding. Standard mode offers a good balance between comfort and performance. And for the more dynamic, Sport mode boosts responsiveness and allows speeds of up to 25–30 km/h depending on the model. You activate all this directly in the settings. On some models, a slider even lets you adjust the max speed and acceleration power as you wish.
Other customization settings
Beyond the driving modes, the application offers other settings to provide you with a unique driving experience. For example, you can rename your vehicle, which is useful if you own several or if you share the application with family or friends.
The interface also allows you to adjust the lighting effects for better visibility at night. And on certain models, the regenerative braking system can be adjusted to maximize energy recovery with each braking.
Security and diagnostics from the application
By using the Ninebot By Segway app, you not only ensure the safety of your electric scooter, but you can also benefit from an accurate diagnosis to enhance its performance. On more recent versions of the app, you even have access to a repair cost estimation feature to better prepare for the expenses to be incurred.
Remote locking and anti-theft alarm
One of the most impressive features of the Ninebot app is the remote locking. Once activated, it directly locks the motor and any attempt to move triggers a sound alarm and vibrations, deterring theft. To enhance security, you can also set a four-digit PIN code, to be entered from the scooter itself using the turn signal buttons and the brake. However, be aware: some users have reported that if the scooter is turned on directly via the app, this lock can be bypassed. This remains rare, but it's better to be aware of it to adjust its use accordingly.
Performance monitoring and maintenance
The Ninebot app offers detailed performance tracking, including speed, distance traveled, remaining battery life, as well as elevation gain. This data can be exported in CSV format, convenient for monitoring the progress of your trips over time. Additionally, maintenance alerts are sent automatically based on the battery status or mileage.
On some recent versions of the app, such as 4.2.7, a repair cost estimation tool is even integrated. It is based on frequently encountered breakdowns and user feedback to provide a realistic estimate, although prices vary depending on the region and parts availability.
Application compatibility with different Ninebot models
The Ninebot by Segway app is a true smart control center for your electric scooter. However, it is important to understand that not all app features are available on all models. Depending on the version of your Ninebot Max G3 E electric scooter, ZT3 Pro, F3 Pro, etc., some options may vary or may not be supported. Here is an overview to better understand the compatibilities and specifics according to the ranges.
Features that evolve according to the model
Not all Ninebot models offer the same settings through the app. For example, some scooters allow you to adjust the power of the regenerative brake or configure custom lighting effects, while others only provide more basic functions like GPS tracking or changing the driving mode.
Among the options that can vary:
• The adjustment of the regenerative braking intensity
• The activation of a customizable speed limiter
• Access to "Parking" mode or smart locking
• Fine adjustment of acceleration or responsiveness
• Customizable lighting effects (LED)
• Display of the exact battery percentage (rather than a simple visual indicator)
Most compatible models: the full potential of the app
The latest or high-end models like the Segway GT3 Pro electric scooter or the GT3 E version offer almost full compatibility with all the app's features. They fully leverage customization options, advanced diagnostics, and sometimes even security updates directly through the app.
Limited features on older models
If you have an older or entry-level model, some options may not appear in your app, or may remain grayed out/inaccessible. This is especially the case for:
• The ES1 / ES2 models, often limited in customization
• Older versions of the Ninebot Max G30, before certain updates
This does not mean that your scooter is obsolete, but simply that some advanced features require newer hardware or a specific version of the firmware.
Check compatibility before purchase or update
Before buying a Ninebot scooter (or making a major update to the app), it can be useful to:
• Consult the model user manual
• Check the release notes (changelog) in the Play Store or the App Store
• Contact Ninebot customer service to find out about any possible limitations
This will save you from unpleasant surprises and ensure optimal compatibility between your vehicle and the mobile application.
What to do in case of a problem with the application?
It can happen that the Ninebot By Segway application encounters problems. In such cases, you should not panic and follow specific instructions. In any case, there is always a way to get your app working again and continue enjoying its features. We explain everything to you!
If the app does not recognize the scooter...
If the app does not detect your scooter, start by checking that Bluetooth and location services on your smartphone are enabled. Then, check that the scooter is not locked, as this can block pairing. Another point not to overlook: the PIN code. If a password has been set, it must be entered directly on the scooter. Finally, restarting the device and the phone can sometimes help restore the connection.
How to solve common errors?
Sometimes certain errors prevent the normal use of the application. A failed update, a failed pairing, or an incorrect PIN code can all block access to the main functions. And if you change your phone, it is recommended to uninstall and then reinstall the application, then log in again with your existing account.
FAQ
Is there a web or PC version of the Ninebot app?
No, to date, the Ninebot app is only available on Android and iOS smartphones. There is no official version for PC or web browsers. However, some data (such as route tracking) can be exported for analysis on other platforms.
Is the application available in multiple languages?
Yes, the Ninebot by Segway app is translated into many languages, including French, English, Spanish, German, etc. The language changes automatically based on your smartphone's language.
Can the settings be changed while the scooter is moving?
For safety reasons, certain functions are locked as soon as the scooter is in motion. For example, you will not be able to change the driving mode or modify the lighting effects at speeds above a few km/h. To access all options, you must be stopped or in a safety position.
Conclusion
The Ninebot By Segway app is much more than just a connection tool. It turns your electric scooter into a connected device, capable of adapting to your riding habits, alerting you in case of issues, and enhancing your daily safety. Come and discover all the Ninebot models available on Weebot and enjoy the benefits of the mobile app without delay.