Practical, efficient, and eco-friendly, Ninebot electric scooters have established themselves as benchmarks in urban mobility (notably the F3 Pro, ZT3 Pro models, etc.). To get the most out of them, the Ninebot by Segway mobile app is a real must-have. It allows you to connect your electric scooter, customize its settings, monitor its status, and even enhance its safety. In this article, Weebot shows you how to set up your Ninebot electric scooter via smartphone.
Why has the Ninebot app become essential?
Today, almost all electric scooter brands have their own mobile app. It provides access to very useful options, such as trip tracking or remote locking. So, we will review what the Ninebot by Segway application concretely offers, and why it stands out.
A key step to unlock your electric scooter
From the first use, you can’t avoid the Segway-Ninebot app: it is essential to activate your scooter. Without it, the device remains limited to 25 km/h, or even 4 or 5 km/h depending on the model. You must follow a short tutorial (with a safety video) to access all functions. The app also allows you to officially register your vehicle, activate the manufacturer’s warranty, and enjoy future updates. In short, an essential step to start safely, respecting the manufacturer’s instructions.
An app that serves as your cockpit
Once the scooter is activated, the app becomes your true control center. The interface is intuitive, accessible to both beginners and experienced users. You can track speed, battery life, mileage, and battery status in real time. For safety, you have access to practical options like remote locking or alerts in case of suspicious movement.
Connection and activation steps for your electric scooter
The Ninebot by Segway app offers plenty of features, but first, you need to connect it to your scooter. Don’t worry, the steps are easy to follow. We guide you step by step to complete pairing without stress. Let’s go!
Bluetooth connection and geolocation
Once the app is installed, remember to activate Bluetooth and geolocation on your smartphone. This allows the app to detect your scooter nearby. Then, open the app and click on "Search for a vehicle." Your model should appear on the screen. Select it to start pairing. On some models, scanning the QR code on the stem may be necessary to complete this step.
Pairing validation
As soon as pairing starts, follow the instructions displayed on the screen. You will often need to press the brake and accelerator simultaneously to finalize the connection. Then, you will have to watch a short safety video. Until it is completed, the scooter remains limited and emits a beep. Once the video is validated, the speed is unlocked and the beep stops.
Settings and customization via the Ninebot app
Thanks to the Ninebot By Segway app, you can customize your riding experience: choose the driving mode, activate a speed limiter, rename the vehicle, adjust brightness, and more. The possibilities are numerous and you can access them directly from your smartphone.
Driving modes: Eco, Standard, Sport
In the Segway-Ninebot app, you can choose between three driving modes designed for different styles. Eco mode limits speed to save battery, perfect for beginners or city riding. Standard mode offers a good balance between comfort and performance. And for the more dynamic riders, Sport mode boosts responsiveness and allows speeds up to 25–30 km/h depending on the model. You activate all this directly in the settings. On some models, a slider even lets you adjust the max speed and acceleration power as you wish.
Other customization settings
Beyond the driving modes, the app offers other settings to provide you with a unique driving experience. For example, you can rename your vehicle, which is handy if you own several or share the app with family or friends.
The interface also allows you to adjust lighting effects for better visibility at night. And on some models, the regenerative braking system can be adjusted to maximize energy recovery with each brake.
Security and diagnostics from the app
By using the Ninebot By Segway app, you not only ensure the security of your electric scooter, but you can also benefit from precise diagnostics to enhance its performance. On newer app versions, you even have access to a repair cost estimation feature to better prepare for upcoming expenses.
Remote locking and anti-theft alarm
One of the most impressive features of the Ninebot app is remote locking. Once activated, it directly locks the motor and any attempt to move triggers a sound alarm and vibrations, deterring theft. To enhance security, you can also set a four-digit PIN code to be entered directly on the scooter itself using the turn signal buttons and the brake. However, be aware: some users have reported that if the scooter is turned on directly via the app, this lock can be bypassed. This is rare, but it’s best to be aware of it to adjust your usage accordingly.
Performance tracking and maintenance
The Ninebot app offers detailed performance tracking, including speed, distance traveled, remaining battery life, as well as elevation gain. This data can be exported in CSV format, convenient for tracking your trips' progress over time. Additionally, maintenance alerts are sent automatically based on battery condition or mileage.
On some recent versions of the app, like 4.2.7, a repair cost estimation tool is even integrated. It is based on frequently encountered breakdowns and user feedback to offer a realistic estimate, although prices vary depending on regions and parts availability.
App compatibility with different Ninebot models
The Ninebot by Segway app is a true smart control center for your electric scooter. However, it is important to understand that not all app features are available on every model. Depending on the version of your Ninebot Max G3 E electric scooter, ZT3 Pro, F3 Pro, etc., some options may vary or may not be supported. Here is an overview to better understand compatibilities and specifics according to the ranges.
Features that evolve according to the model
Not all Ninebot models offer the same settings via the app. For example, some scooters allow adjusting the power of regenerative braking or configuring custom lighting effects, while others only provide more basic functions like GPS tracking or changing the riding mode.
Among the options that may vary:
• Adjustment of regenerative braking intensity
• Activation of a customizable speed limiter
• Access to "Parking" mode or smart locking
• Fine adjustment of acceleration or responsiveness
• Lighting effects (customizable LEDs)
• Display of the exact battery percentage (rather than a simple visual indicator)
Most compatible models: the app's full potential
The newest or top-tier models like the Segway GT3 Pro electric scooter or the GT3 E version offer near-complete compatibility with all app features. They fully leverage customization options, advanced diagnostics, and sometimes even security updates directly through the app.
Limited features on older models
If you own an older or entry-level model, some options may not appear in your app, or remain grayed out/inaccessible. This is especially true for:
• The ES1 / ES2 models, often limited in customization
• Older versions of the Ninebot Max G30, before certain updates
This does not mean your scooter is obsolete, but simply that some advanced features require newer hardware or a specific firmware version.
Check compatibility before purchase or update
Before buying a Ninebot scooter (or making a major app update), it can be helpful to:
• Consult the user manual for the model
• Check the release notes (changelog) in the Play Store or App Store
• Contact Ninebot customer service to learn about any possible limitations
This will help you avoid unpleasant surprises and ensure optimal compatibility between your vehicle and the mobile app.
What to do if there is a problem with the app?
It can happen that the Ninebot By Segway app encounters problems. In such cases, don’t panic and follow specific instructions. In any case, there is always a way to get your app working again and continue enjoying its features. We explain everything!
If the app does not recognize the scooter…
If the app does not detect your scooter, start by checking that Bluetooth and location services on your smartphone are enabled. Then, check that the scooter is not locked, as this can block pairing. Another important point: the PIN code. If a password has been set, it must be entered directly on the scooter. Finally, restarting the device and phone can sometimes help restore the connection.
How to fix common errors?
Sometimes errors prevent the normal use of the app. A failed update, a pairing error, or an incorrect PIN code can all block access to main functions. If you change phones, it is recommended to uninstall and then reinstall the app, then log in with your existing account.
Frequently Asked Questions
Is there a web or PC version of the Ninebot app?
No, to date, the Ninebot app is only available on Android and iOS smartphones. There is no official version for PC or web browsers. However, some data (such as route tracking) can be exported for analysis on other platforms.
Is the app available in multiple languages?
Yes, the Ninebot by Segway app is translated into many languages, including French, English, Spanish, German, etc. The language changes automatically based on your smartphone’s language.
Can settings be changed while the scooter is moving?
For safety reasons, certain functions are locked as soon as the scooter is in motion. For example, you will not be able to change the riding mode or modify the lighting effects at speeds above a few km/h. To access all options, you must be stopped or in a safe position.
Conclusion
The Ninebot By Segway app is much more than just a connection tool. It turns your electric scooter into a connected device, capable of adapting to your riding habits, alerting you in case of issues, and improving your daily safety. Come discover all the Ninebot models available on Weebot and enjoy the benefits of the mobile app without delay.