As an electric scooter owner, it is not uncommon for your vehicle to break down. If your electric scooter no longer starts or stops, it is possible that your vehicle displays an error code on its screen. This error signal indicates an anomaly that you can handle yourself or contact a professional to help you. Weebot tells you more about the subject.
All about error codes
Before you can solve problems related to error codes, you need to understand how they work. Weebot explains everything to you!
How do the error codes of your electric scooter work?
Like many electric vehicles, your electric scooter can face faults that may be related to a faulty component. To know the source of the fault, you can refer to error codes displayed on the screen of your electric scooter.
These will indicate the type of faults encountered using different codes. To be sure the code is still up to date, you should take the time to contact the manufacturer of your electric scooter. You can obtain these codes using the brand application of your electric scooter via a Bluetooth connection.
Different error codes depending on the electric scooter models
Each electric scooter system has its own code. That is why Weebot has compiled a list of existing error codes for the electric scooters available on our Weebot sales platform. However, we would like to remind you that electric scooter systems are often updated and some codes are no longer current. To be sure you have an authentic code, we invite you to contact the manufacturer of your electric scooter.
Xiaomi electric scooter error codes
If you own an electric scooter from the Xiaomi brand (whether it is a Xiaomi Pro, Scooter Lite, Essential Scooter, or M365), then this error code list may concern your vehicle:
- 1 0 : Communication error with the LCD display and controller
- 1 1 1 : Motor phase A anomaly
- 1 2 : Phase B anomaly
- 1 3 : Anomaly in phase C
- 1 4 : Connection error between the acceleration sensor and the controller
- 1 5 : Connection error at the brake sensor
- 1 8 : Communication error with the motor sensor
- 2 1 : Communication error with the SGB
- 2 2 : Incorrect BMS password
- 2 3 : Incorrect BMS serial number
- 2 4 : System voltage problem
- 2 6 : Data storage problem
- 2 7 : Incorrect controller password
- 2 8 : Fault at the MOSFET/Transistor
- 2 9 : Fault at the low state of the MOSFET/Transistor
- 3 1 : Program jump error
- 3 5 : Incorrect electric scooter serial number
- 3 9 : Abnormal battery sensor temperature
- 4 0 : Abnormal corrector temperature
Segway electric scooters
If you own an electric scooter from the brand Segway (Segway ES1, ES2, ES4, E22E; E25E,E45E) or Ninebot (Max G30 P, Max G30 L, G30D, G30 Max) then this error code list may concern your vehicle:
- 1 0 : Poor communication between the dashboard and the controller.
- 1 1 : Anomaly in motor phase A
- 1 2 : Motor phase B anomaly
- 1 3 : Motor phase C anomaly
- 1 4 : Accelerator sensor fault
- 1 5 : Brake sensor fault
- 1 6 : Incorrect MOS battery placement
- 1 7 : Incorrect external battery placement
- 1 8 : Motor sensor fault
- 1 9 : High voltage on battery
- 2 0 : High voltage on external battery
- 2 1 : Communication failure with battery
- 2 2 : Battery password error
- 2 3 : Incorrect battery serial number
- 2 4 : Incorrect system voltage detection
- 2 6 : Memory fault
- 2 7 : Control fault
- 2 8 : MOSFET/Transistor fault
- 2 9 : Low state fault of MOSFET/Transistor
- 3 1 : Software error
- 3 5 : Invalid electric scooter serial number
- 3 9 : Abnormal battery temperature
- 4 0 : Abnormal control board temperature
- 4 1 : Abnormal external battery temperature
- 4 2 : Communication problem with the external battery
- 4 3 : Incorrect external battery code
- 4 4 : External battery serial number error
- 4 5 : Deep discharge of the internal BMS cell
- 4 6 : Deep discharge of the external BMS cell
- 4 7 : Internal BMS fault
- 4 8 : External BMS communication error
- 4 9 : Internal BMS flash memory anomaly
- 5 0 : External BMS flash memory anomaly
Electric scooters Dualtron, Speedway and Kaboo
If you own an electric scooter from the brand Dualtron (Thunder, Ultra, Zero 10X) or Speedway (4 and 5) or Kaboo (Mantis, Wolf) then this error code list may concern your vehicle:
- E 2 : Brake fault
- E 4 : Regulator fault
- E 6 : Battery undervoltage
- E 7 : Motor fault
- E 8 : Display problem
- E 9 : Controller fault
- E 10 : Communication failure between the controller and the display
- E 11 : Communication failure between the controller and the display
- E 12 : Fault in the BMS (battery management board)
- E 13 : Fault in the lighting system
Electric scooters Weebot
If you own an electric scooter of the brand Weebot (Zephyr, Anoki and Leika) then this error code list may concern your vehicle:
- E02 : Brake problem.
- E04 : Regulator problem.
- E06 : Battery undervoltage problem.
- E07 : Motor problem.
- E08 : Display problem.
- E09 : Controller fault.
- E10 : Signal problem from the controller to the display.
- E11 : Signal problem from the display to the controller.
- E12 : Problem with the BMS.
- E13 : Problem with the scooter's lighting.
Electric scooters Nami
If you own an electric scooter of the brand Nami (Blast, Burn-E and Klima) then this error code list may concern your vehicle:
- 80 : Fault in the accelerator
- 20 1 : Fault in the rear motor
- 20 2 : Fault in the front motor
- 30 1: Communication error at the rear controller
- 30 2: Communication error at the front controller
- 40 1: Fault at the rear controller
- 40 2: Fault at the front controller
Electric scooters Teverun
If you own an electric scooter from the brand Teverun (Fighter, Fighter Suprem and Mini) then this list of error codes may concern your vehicle:
- 1: The motor is out of phase
- 2: Hall fault
- 4: Accelerator fault
- 5: Undervoltage protection
- 6: Controller failure
- 7: Communication error (overheating)
- 8: Faulty protection
Electric scooters Etwow
If you own an electric scooter from the brand Etwow then this list of error codes may concern your vehicle:
- E1 Motor overcurrent problem
- E2 Communication problem during communication startup.
- E3: Battery overvoltage problem
Electric scooters Inöe
If you own an electric scooter Inöe Bloomy, Swemmie or Tweeky, the error codes may vary from one model to another.
However, you can find some common error codes such as:
- 44: Incorrect external battery serial number
- 42: External battery communication error
When you see an error code displayed on your electric scooter, it means an anomaly is detected. You will therefore need to change a component of your electric scooter as soon as possible. Do not hesitate to contact a professional for a detailed quote.
The risks of breakdowns
As an electric vehicle rider, it is not uncommon for your two-wheeler to break down. These breakdowns are indicated by error codes or discomfort while driving. Weebot explains how to avoid this scenario.
What are the frequent breakdowns you should face?
When you ride an electric scooter, it is possible that you encounter breakdowns. The origin of these breakdowns is easily identifiable based on the defects you notice on your vehicle. Here are the frequent breakdowns your electric vehicle could have:
- The motor overheated: this may be related to motor overactivity, tire pressure defects, damaged cables, or overloading.
- Water has infiltrated the components of your vehicle.
- There is a fuse problem: a fuse is burnt and needs to be replaced.
- The battery is dead.
How to avoid breakdowns?
To avoid having to face too frequent breakdowns, you must maintain your vehicle by adopting certain daily habits. Here are some tips to avoid damaging your electric scooter by your care:
- Avoid riding in the rain even with electric scooters meeting the waterproofing standard.
- Ride carefully to avoid accidents and other collisions.
- Have frequent check-ups.
- Maintain your battery.
- Take the time to clean your electric scooter.
- If your motor overheats, let your vehicle rest.
- Do not leave your charger plugged in permanently.
Where to repair your electric scooter?
When your scooter does not work or you do not understand the displayed error code, you can always consult professionals to help you. Our team and Weebot technicians are at your disposal!
Contact us!
If you do not understand an error code, you can consult our customer service. At the slightest problem with your vehicle, our team can guide and support you from choosing the parts to change to repairing your two-wheeler.
You can contact us by email at sav@wee-bot.com or by phone from 10 a.m. to 8 p.m. Monday to Saturday at 01.80.89.45.52. Note that when you are on our online platform, a live chat will be available to answer your questions and guide you as best as possible. Weebot is committed to helping you even in the most critical situations.
Visit our Weebot repair centers?
If you do not know where to repair your scooter, our Weebot service center will be happy to welcome you. We have a service center in France: in Groslay in the Paris region.
Over there, our technicians have the necessary equipment to repair your two-wheeler. You can bring your own parts or count on us! We have the best parts on the market to keep your vehicle performing at its best!
FAQ
Why does my scooter go into safety mode?
When your electric scooter goes into safety mode, it is possible that its braking system is damaged. This anomaly prevents the proper functioning of the motor. If this is your case, we recommend consulting a professional quickly.
How to reset my system on an electric scooter?
Resetting your electric scooter allows you to reset the various configurations of your two-wheeler. It may be necessary to reset your system when it is broken or has not been used for a while. This maneuver will allow you to restart your vehicle.
What to do if my scooter no longer turns on?
When your electric scooter no longer turns on, you can check that all the cables are properly connected or inspect the control screen and the various components of your scooter to verify that they are not damaged.
Conclusion
Electric scooter error codes are there to help you detect an anomaly. You will then know if you need to change a part as it is. At the slightest problem, do not hesitate to contact our team who will support you throughout the repair process!