You have just received your new Ninebot scooter and you are eager to ride your first kilometers... but there's a problem: you can't start it. No lights turn on and it emits strange beeps. If you encounter an activation issue with your electric scooter, this guide will be very helpful. Step by step, Weebot explains how to safely start your Ninebot electric scooter.
Prepare your Ninebot electric scooter before first use
Even before pressing the power button, a few checks are necessary to avoid any unpleasant surprises. A discharged battery, a brake left engaged, or a poorly cleaned sensor can prevent starting. Here are the steps to properly prepare your Ninebot electric scooter and ensure it is ready to ride on the first try.
Check the battery charge
Before starting your Ninebot electric scooter, make sure the battery is sufficiently charged. It makes sense, a discharged scooter simply won't turn on, which can easily be mistaken for a malfunction. To check the battery status, just look at the display screen located on the handlebar: an indicator shows you the remaining charge level. You can also use the Segway-Ninebot mobile app to monitor the scooter's range in real time.
If the battery is empty, plug in the charger and wait for the scooter to display a full charge before trying to turn it on. This simple check avoids many confusions and ensures proper operation at startup.
Inspect key elements before starting
Once the battery is charged, it is important to take a look at the essential components of your Ninebot electric scooter. Make sure the brakes are fully released and functioning normally. The tires should be properly inflated and in good condition. And don't hesitate to clean the brake sensor and the accelerator with a dry cloth to avoid error codes. A quick check of these points ensures a smooth start and a safe ride.
Turn on your Ninebot electric scooter
Now, it's time to move on to ignition. This moment may seem easy, but sometimes a simple oversight or incorrect handling can cause the scooter not to respond. This section explains how to turn it on correctly and recognize the beeps or signals it emits.
Find and use the power button
On most Ninebot models such as the E3 Pro E electric scooter or the F3 E Ninebot by Segway electric scooter version, the power button is located in the center of the handlebar, usually just below the display screen. You can't miss it; it is identifiable by a circle icon with a line. To turn on your scooter, simply press and hold this button for two or three seconds. If you press too briefly, it will only activate the screen without starting the full system. So don't hesitate to keep pressing until you hear a beep or the LED indicators light up.
Understanding sound signals and indicators
Once the Ninebot electric scooter is turned on, you may hear a continuous beep: this sound indicates that the vehicle has not yet been activated via the Segway-Ninebot mobile app. This safety measure is designed to prevent any use without prior pairing. This is also why the speed remains limited until the connection is complete. Regarding the indicators, a steady white LED means the scooter is ready to ride, while a red or flashing LED may indicate a technical issue or incomplete activation. Pay attention to every detail before you start riding.
Activate your Ninebot scooter via the Segway-Ninebot app
The Segway-Ninebot application is essential to fully unlock your Ninebot scooter. Indeed, even after turning it on, it will emit a continuous beep and remain restricted until it has been activated via the app. Here is how to download the application, use it to pair your model, and easily complete the activation step.
Download the app and enable Bluetooth
The activation of your Ninebot electric scooter necessarily goes through the Segway-Ninebot mobile app. You can download it for free from the App Store or Google Play. Once the app is installed, you will need to create an account or log in to your existing profile. You must then authorize the necessary accesses, including Bluetooth connection and location, to enable pairing.
Pairing and activation procedure
To activate your scooter, make sure it is turned on and that your smartphone's Bluetooth is enabled. Then scan the QR code located on the handlebar or on the scooter frame via the app. The app will automatically detect your model and offer to connect it. Once the device is paired, the Segway-Ninebot app will ask you to watch a short safety video before you can fully activate the product. This step ensures that the user has acknowledged the safety rules.
Tips for getting started riding your Ninebot electric scooter
Your Ninebot is turned on and activated, but it still refuses to move forward? This is often a matter of built-in safety. In this section, we explain how to give the necessary push to start, and how to check that nothing is preventing the start-up of your Ninebot electric scooter.
Give a push to help it start
On certain Ninebot models, it is necessary to give a slight push with the foot to start the scooter. This system, called "kick-start," was designed to prevent accidental starts when the throttle is engaged while the user is not ready to go. In practice, simply push the scooter slightly forward with your foot, then gently press the throttle to engage the motor.
Disable any security features
Some Ninebot electric scooters are equipped with safety devices activated at the factory, such as transport safety or brake locking. These functions can block acceleration or starting, even if everything seems to be working properly. If you feel resistance or if the motor does not respond, then check that the brake is not engaged, that the handlebar is straight, and that nothing is obstructing the starting system. In some cases, restarting the scooter or reconnecting to the app is necessary to automatically unlock these systems.
Check the battery status upon receipt
Upon delivery, it is possible that the battery of your Ninebot scooter is partially discharged, especially if the device has been stored or transported for a long period. This phenomenon is common with lithium-ion batteries. Before attempting to start, plug in the charger and let the scooter reach a full charge, even if the indicator seems to show a sufficient level. This not only helps avoid unstable startup but also preserves the battery's lifespan from the first uses. In case of prolonged storage before use, a full recharge is strongly recommended to properly reactivate the battery cells.
What to do if my Ninebot electric scooter still won't start?
You have followed all the steps: battery charged, app connected, activation done... but no luck, your Ninebot electric scooter refuses to turn on or move. Before concluding that it's broken, several simple checks can save you an unnecessary trip to customer service. Here is the step-by-step plan B to follow.
Attempt a full restart
First of all, try to completely turn off the electric scooter, wait about thirty seconds, then turn it back on by holding the power button longer than usual. This restart of the Ninebot scooter may be enough to fix a temporary bug or software freeze.
Reset the scooter settings
On certain models, it is possible to perform a factory reset via the Segway-Ninebot application. This operation restores the default settings and can resolve activation or startup issues related to an incorrect initial configuration. Warning: this operation sometimes deletes user preferences, so be sure to reconfigure them afterward.
Check internal components (fuses, cables)
Although it is rare, an internal fuse may blow during transport or overload. Check your model's manual to locate the fuse (if there is one) and see if it is accessible. Also visually inspect the cables around the battery or dashboard: a poorly connected or pinched cable can block the starting system.
Contact support from the app
If no solution works, you can contact technical support directly via the Segway-Ninebot app. In a few clicks, you can send an error report, ask a question, or even request after-sales service if the scooter is still under warranty.
Express troubleshooting checklist
Before sending your scooter for repair, check one last time: What to do if your Ninebot electric scooter still won't start? You have followed all the steps: battery charged, app connected, activation done... but nothing works, your Ninebot scooter refuses to turn on or ride. Before concluding it's a breakdown, several simple checks can save you an unnecessary trip to customer service. Here is the step-by-step plan B to follow.
Attempt a full restart
First of all, try to completely turn off the scooter, wait about thirty seconds, then turn it back on by holding the power button longer than usual. This restart may be enough to fix a temporary bug or software freeze.
Reset the electric scooter settings
On certain models, it is possible to perform a factory reset via the Segway-Ninebot application. This operation restores the default settings and can resolve activation or startup issues related to an incorrect initial configuration. Warning: this operation sometimes deletes user preferences, so be sure to reconfigure them afterward.
Check internal components (fuses, cables)
Although it is rare, an internal fuse may blow during transport or overload. Check your model's manual to locate the fuse (if there is one) and see if it is accessible. Also visually inspect the cables around the battery or dashboard: a poorly connected or pinched cable can block the starting system.
Contact support from the app
If no solution works, you can contact technical support directly via the Segway-Ninebot app. In a few clicks, you can send an error report, ask a question, or even request after-sales service if the scooter is still under warranty.
Express troubleshooting checklist
Before sending your scooter for repair, check one last time:
• The battery is fully charged
• The application is well connected and the device activated
• The brake is not engaged
• The accelerator sensor is clean and functional
• The engine responds after a ground impulse
• No red warning light or prolonged error beep
• The settings have been reset (if necessary)
• Bluetooth and location are enabled on the smartphone
Conclusion
Starting a Ninebot electric scooter safely relies on a few simple steps. A thorough check of the battery and essential components, full activation via the mobile app, and regular maintenance help avoid unpleasant surprises. And if in doubt, consult a professional or switch devices by browsing the complete selection of Ninebot scooters on the Weebot website. And if you have any questions, our experts are here to assist you!